Set Up an Oura Ring

Below are step-by-step instructions on: setting up a ring for first time purchasers; setting up a replacement ring (for upgraders or warranty situations); transferring your Oura data to a new phone or device; and giving your old ring to a new user.

In most of these scenarios, you will need to have a stable internet connection and an Oura charger to complete your setup.

Set Up a New Ring
Set Up a Replacement Ring
Transfer Data to a New Device
Transfer Ring to a New User
Troubleshooting
More Information


Set Up a New Ring

If you're setting up a new ring for the first time:

  1. Download the Oura App from the App Store (for iOS) or Google Play (for Android)
  2. Unbox the ring and charger
  3. Plug the charger into a USB power source, such as a laptop or supporting power brick
    • Note: The charger's USB power cord is intended to be supplied by an external 5Vdc supply that complies with IEC 62368-1 standard. The power available to the equipment should not exceed 15W after three seconds
  4. Put your ring on the charger. If you're using a Gen3 charger, the LED will blink blue to indicate that your ring is ready to be paired
  5. Pair the ring to your phone or device.
    • Make sure that your device's Bluetooth is enabled
  6. Follow the in-app instructions to set up your Oura account

You'll have to spend at least one night sleeping with your Oura Ring on to receive Sleep and Readiness Scores the following morning. However, Activity data and the Explore tab content will all be available immediately.

Oura will establish baseline readings over the next few weeks of your ring use, which will inform the app's personalized guidance and insight messages. Features such as Period Prediction and Restorative Time also require ~30-60 days of consecutive data for optimal performance and accurate readings.


Set Up a Replacement Ring

Please follow these steps if you've purchased a different model ring, or received one as a warranty replacement.

Reset old ring

Note: If your old ring is lost or otherwise nonfunctional, you can skip these reset instructions and jump to Set up new ring.

  1. Ensure that you have a stable internet connection
  2. Place your old ring on the charger and charge it to at least 50%
    • To view your battery percentage, tap the ring Icon_Ring_Battery.png icon in the upper right-hand corner of the Home Icon_Home.png tab
  3. Back up your Oura data by tapping the Icon_Bars_Menu.png menu in the upper left-hand corner of the app's Home Icon_Home.png tab > Select "Settings Icon_Settings.png" > Select "Back up all data"
  4. Return to the Home Icon_Home.png tab and select the ring Icon_Ring_Battery.png icon in the upper right-hand corner
  5. Swipe left
  6. Scroll down to "Tools" > tap "Set up a new ring"
  7. Select "Begin setup" > "Factory reset old ring"
  8. Leave your old ring on the charger until the factory reset is complete
  9. After the factory reset is complete, go to your phone's Bluetooth settings and remove your ring ("oura_A038xxx") from the list of connected devices
    • If you plan to keep your old ring without using it for a while, close the Oura App and wait 60 seconds before removing the ring from the charger. This will place it in power saving mode to preserve its battery life
  10. Remove your old ring from the charger

Set up new ring

  1. Place your new ring on the charger
    • If you skipped the above factory reset steps:
    • Select the ring Icon_Ring_Battery.png icon in the upper right-hand corner of the Home Icon_Home.png tab
    • Swipe left
    • Scroll down to "Tools" > tap "Set up a new ring"
    • Select "Begin setup" > "Skip" > "Set up a new ring"
  2. Select "Connect" and follow the in-app instructions to pair your new ring to Bluetooth and sync with your account

Set Up Ring on a New Phone or Tablet

To transfer your ring data and Oura account to a new phone, tablet, or other supported device:

  1. Ensure that you have a stable internet connection
  2. Back up your ring data by tapping the Icon_Bars_Menu.png menu in the upper left-hand corner of the app's Home Icon_Home.png tab > Select "Settings Icon_Settings.png" > Select "Back up all data"
  3. Factory reset your ring by selecting the ring Icon_Ring_Battery.png icon in the upper right-hand corner of the Home Icon_Home.png tab > swipe left > scroll down to "Tools" > tap "Factory reset"
  4. Force close the Oura App and uninstall it from your old device
  5. In your device's Bluetooth settings, remove your ring ("oura_A038xxx") from the list of connected devices
  6. Place your ring on the charger, connected to a power source
  7. Install the Oura App on your new phone
  8. Follow the in-app instructions to log in to your account and connect your ring

If your old device is lost or otherwise inoperable, your ring will go into Restricted Mode when attempting to pair with a new device. In this case, the Oura App will prompt you to factory reset the ring, which will turn off Restricted Mode. Data saved on the ring since your last sync will be erased, but any historical data saved before that will still be available.


Transfer Your Ring to a New User

If you're going to gift your used ring to someone else:

  1. Back up your ring data by tapping the Icon_Bars_Menu.png menu in the upper left-hand corner of the app's Home Icon_Home.png tab > Select "Settings Icon_Settings.png" > Select "Back up all data"
  2. Factory reset your ring by selecting the ring Icon_Ring_Battery.png icon in the upper right-hand corner of the Home Icon_Home.png tab > swipe left > scroll down to "Tools" > tap "Factory reset"
  3. In your device's Bluetooth settings, remove your ring ("oura_A038xxx") from the list of connected devices

The ring is now ready to be paired to a new device. Note that Oura Memberships are not transferable between accounts, so the new user will need to register for their own when setting up their ring. However, all new purchases come with six months* of included membership.

*Starting November 1, 2022, new Gen3 users will receive one month of included membership.


Troubleshooting

Basic steps

  1. Uninstall and reinstall the Oura App
  2. Restart your device
  3. Factory reset your ring

"Something went wrong" error

If you're upgrading your iPhone and connecting from a newer iOS device, you may receive an error message stating "Something went wrong". If this happens: 

  1. Make sure your Oura Ring is completely disconnected from the Bluetooth on your old device, and the app is uninstalled on your old device
  2. Uninstall and reinstall the Oura App on your new device

Can't see your ring?

If your new and old ring are both connected to your device and you don't see your newest ring generation appear, please tap "This is not my ring." From there, you can select between connected options.

Gen2toGen3_ENG_6.pngGen2toGen3_ENG_7.png

Trouble connecting

If you experience difficulty connecting your new ring, we have these two resources available depending on your device type:

If you encounter any difficulties while updating your firmware, please check out the Software & Firmware Updates article for tips on how to successfully complete your update. If you're still experiencing problems, please reach out to our team.

Identifying ring model

In case you’ve purchased the same model and finish as your prior ring and are looking to identify which ring is which:

  1. Place one of your rings on its charger
  2. Tap the ring Icon_Ring_Battery.png icon in the upper right-hand corner of the Home Icon_Home.png tab and swipe left
  3. You'll find its generation listed under "Model and size"

More Information

Get started with the app

Create and manage account

Using the Gen3 charger

Power saving mode

Software & Firmware updates

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