Below are step-by-step instructions on: setting up a ring for first time purchasers; setting up a replacement ring (for upgraders or warranty situations); and giving your old ring to a new user.
In most of these scenarios, you will need to have a stable internet connection and an Oura charger to complete your setup.
To set up an account on a new device, see Transfer Your Oura Data to a New Phone.
Set Up a New Ring
Connecting Your Ring to a New Device
Set Up a Replacement Ring
Transfer Ring to a New User
Troubleshooting
More Information
Set Up a New Ring
If you're setting up a new ring for the first time:
- Download the Oura App from the App Store (for iOS) or Google Play (for Android)
- Unbox the ring and charger
- Plug the charger into a USB power source, such as a laptop or supporting power brick
The Oura App is supported on iOS devices running Apple iOS 15 and higher, or Android devices running Android 9 and higher with Google Play services. Your device must support Bluetooth 4.0.
- Put your ring on the charger. If you're using a Gen3 charger, the LED will blink blue to indicate that your ring is ready to be paired
- Make sure that your device's Bluetooth is enabled
-
Follow the in-app instructions to set up your Oura account
- See this article on creating an Oura account for more information
You'll have to spend at least one night sleeping with your Oura Ring on to receive Sleep and Readiness Scores the following morning. However, Activity data and the Explore content will all be available immediately.
Oura will establish baseline readings over the next few weeks of your ring use, which will inform the app's personalized guidance and insight messages. Features such as Cycle Insights and Restorative Time also require ~30-60 days of consecutive data for optimal performance and accurate readings.
Connecting Your Ring to a New Device
To transfer your ring data and Oura account to a new phone, tablet, or other supported device:
Remove your ring from the old device
- Ensure that you have a stable internet connection
- Place your ring on the charger until it reaches at least 50%
- Go to the
menu in the upper left-hand corner of the Oura App's Home tab
- Select Settings
- Scroll all the way down and select Sign out. Your app data will automatically be backed up during the sign out process
- When the signout is complete, go to your device's Bluetooth settings and remove your ring ("oura_A038xxx") from the list of connected devices
Connect your ring to the new device
- Leave your ring on the charger, connected to a power source
- Install the Oura App on your new phone
- Follow the in-app instructions to log in to your account and connect your ring
- Once you have successfully signed in with your current account email address, uninstall the Oura App from your old phone
If your old device is lost or otherwise inoperable, your ring will go into Restricted Mode when attempting to pair with a new device. In this case, the Oura App will prompt you to factory reset the ring, which will turn off Restricted Mode. Data saved on the ring since your last sync will be erased, but any historical data saved before that will still be available.
Set Up a Replacement Ring
Please follow these steps if you've purchased a different model ring, or received one as a warranty replacement.
Reset old ring
Note: If your old ring is lost or otherwise nonfunctional, you can skip these reset instructions and jump to Set up new ring.
- Ensure that you have a stable internet connection
- Place your ring on the charger until it reaches at least 50%
- Go to the
- Select Settings > Back up all data
- When the backup is complete, take your ring off the charger and place it on a flat surface
-
Factory reset your ring by selecting the ring
icon in the upper right-hand corner of the Home tab > swipe left > scroll down to Tools > tap Factory reset
- When the factory reset is complete, keep the ring off the charger and on a flat surface without moving it for two minutes
- In your device's Bluetooth settings, remove your ring ("oura_A038xxx") from the list of connected devices
Set up new ring
-
Place your new ring on the charger
If you skipped the above factory reset steps:- Select the ring
- Swipe left
- Scroll down to "Tools" > tap "Set up a new ring"
- Select "Begin setup" > "Skip" > "Set up a new ring"
- Select the ring
- Select "Connect" and follow the in-app instructions to pair your new ring to Bluetooth and sync with your account
Transfer Your Ring to a New User
If you're going to gift your used ring to someone else:
- Ensure that you have a stable internet connection
- Place your ring on the charger until it reaches at least 50%
- Go to the
- Select Settings > Back up all data
- When the backup is complete, take your ring off the charger and place it on a flat surface
-
Factory reset your ring by selecting the ring
- When the factory reset is complete, keep the ring off the charger and on a flat surface without moving it for two minutes
- In your device's Bluetooth settings, remove your ring ("oura_A038xxx") from the list of connected devices
The ring is now ready to be paired to a new device. Note that Oura Memberships are not transferable between accounts, so the new user will need to register for their own when setting up their ring. However, all new purchases come with one month of included membership.
Troubleshooting
Basic steps
- Uninstall and reinstall the Oura App
- Restart your device
- Factory reset your ring
Can't see your ring?
If your new and old ring are both connected to your device and you don't see your newest ring generation appear, please tap "This is not my ring." From there, you can select between connected options.
Trouble connecting
If you experience difficulty connecting your new ring, check out our Troubleshooting Connection Issues article.
If you encounter any difficulties while updating your firmware, please check out the firmware updates articles for tips on how to successfully complete your update. If you're still experiencing problems, please reach out to our team.
You can contact our Member Care Team here.
The intended use and setup of an Oura Ring should consist of the following: one ring, one account, one device. If there are multiple users or data sources feeding into the same account, this leads to missing data, connectivity issues, or even accelerated battery consumption.
Identifying ring model
In case you’ve purchased the same model and finish as your prior ring and are looking to identify which ring is which:
- Place one of your rings on its charger
- Tap the ring
- You'll find its generation listed under "Model and size"
