You can use this list to see if an issue affecting your Oura Ring or App is already known. Our team updates this list weekly and will remove fixed issues after six months. The newest issues can be viewed at the top of the page, and more details and/or workarounds can be found below. To find a specific issue, use the search function on your browser. 
 

You can use the statuses below as a reference, and as a shortcut to jump to the case. 

Open • the issue is either new or simply a product imperfection.

In Progress • our team is aware of the issue and is actively working on a fix.

Fixed • the issue has been resolved.

Open Issues

------------------------------

Issue 3025 | Missing Sleep Data on Oura Ring 4/Oura Ring 5

Affecting | iOS users on version 7.17.0 or newer 

Status | Open •

Description: We are aware of an issue where members report missing sleep data on Oura Ring 4 and Oura Ring 5 even though sleep criteria is met. 

June 2026
------------------------------

Issue 2927 | Heart Rate Data unavailable after recording a workout

Affecting | Android users on version 7.10.0 or newer

Status | Open •

Description: We are aware of an issue where members report their Oura Ring successfully records exercise activities but fails to capture heart rate data.

March 2026
------------------------------

Issue 2948 | Data collection freeze causing missing data

Affecting | iOS users on version 7.11.0 or newer

Status | Open •

Description: We are aware of an issue where ring data collection can stop temporarily, which may lead to missing sleep, temperature, or activity data in the app.

June 2026
------------------------------

Issue 2985 | Women's Health Hormone settings not saving

Affecting | iOS users on version 7.13.1 or newer

Status | Open •

Description: We are aware of an issue where changes to hormone or birth control settings may revert after saving.

May 2026
------------------------------

Issue 2988 | Historical cycle insights may appear as unknown after update

Affecting | Android users on version 7.14.0 or newer 

Status | Open •

Description: We are aware of an issue where historical ovulation and cycle phase data may no longer appear after certain Women’s Health questionnaire settings are updated.

May 2026
------------------------------

Issue 2951 | Oura App language changes automatically after update

Affecting | Members whose Oura App language changed automatically after update (newly released languages)

Status | Open •

Description: We are aware of an issue where, after updating the app to a version that introduces new languages, the Oura App language may automatically switch from English to one of the newly released languages based on your device or app settings. This can be confusing, especially when some features are only available in English.

Workaround(s): You can change the Oura App language back to English or another supported language from the app’s language settings. Step-by-step instructions are also available in Oura App Languages.

April 2026

------------------------------

Issue 2382 | Active Calories May Appear Higher Than Expected

Affecting | Android users on version 6.1.2 or newer

Status | Open •

Description: We are aware of an issue where some Android members report they see active calorie burn displayed higher than expected in the Oura App when activity data is recorded from multiple sources. In some cases, the same calories may appear to be counted more than once. 

April 2026

------------------------------

Issue 2620 | Weekly Report may be Missing in Oura App

Affecting | Android users on version 7.13.1 or newer

Status | Open •

Description: We are aware of an issue where some Android members report certain Weekly Reports are missing in the Oura App, even though their underlying data is available.

April 2026

------------------------------

Issue 2404 | Caffeine Reduction feature not working as expected in Oura Labs 

Affecting | Android users on version 6.2.2 or newer

Status | Open •

Description: We are aware of an issue where some Android members report they are unable to respond to the consumed caffeine prompts in Oura Labs. In these cases, the selection buttons may not work, members may be unable to add "Caffeine" or "No Caffeine" tags, and the experiment may remain on the home screen unexpectedly. 

April 2026

------------------------------

Issue 2026 | Missing Temperature deviations in Oura App

Affecting | iOS users on version 5.4.2 or newer

Status | Open •

Description: We are aware of an issue where members report the temperature deviation is missing from the Readiness Tab, Cycle insights and trends.

April 2026

------------------------------

Issue 2914 | Meals dropdown options greyed out

Affecting | Android users on version 7.10.0 or newer

Status | Open •

Description: We are aware of an issue where members report the Meal type dropdown displays all six options but all choices are greyed out and unresponsive. 

March 2026
------------------------------

Issue 2181 | Unable to Edit Overlapping Long Sleep Periods

Affecting | iOS users on version 5.4.6 or newer

Status | Open •

Description: We are aware of an issue where members report their long sleep is being recorded twice - multiple periods overlap displaying incorrect results. 

March 2026
------------------------------

Issue 2379 | Recovery Index displays incorrect values

Affecting | iOS users on version 7.8.2 or newer

Status | Open •

Description: We are aware of an issue where members report their Recovery Index is displaying incorrect values. 

February 2026
------------------------------

Issue 2825 | Hormone settings not updating in Women's Health

Affecting | iOS users on version 7.7.0 or newer

Status | Open •

Description: We are aware of an issue where members report their Hormone selections revert to the previous settings after updating to app version 7.7.0. 

Workaround(s): After selecting new hormone option or None in Women's Health settings: 

1. Force quit the Oura App 
2. Reopen the Oura App, new selection will be saved. 

February 2026
------------------------------

Issue 2821 | Blank Option in Blood Pressure Study Questionnaire

Affecting | Android users on version 7.7.0 or newer

Status | Open •

Description: We are aware of an issue where members will see a blank option while completing the BP questionnaire. Blank option shouldn't be selected, we recommend selecting only applicable medical condition options listed or none.  

February 2026
------------------------------

Issue 2886 | Persistent missing Blood Oxygen Data 

Affecting | iOS users on version 7.9.1 or newer

Status | Open •

Description: We are aware of an issue where Blood Oxygen Sensing data may not appear in the app even when the feature is turned on.

January 2026
------------------------------

Issue 2714 | Persistent "Waiting for Sleep" Message

Affecting | Android users on version 7.3.0 or newer 

Status | Open •

Description: We are aware of an issue where members report that the "Waiting for Sleep" message is stuck on the main screen. All sleep, naps, and activities are detected correctly and are visible int he app on their dedicated screens. 

January 2026

------------------------------

Issue 2759 | Cumulative Stress missing in Oura App

Affecting | Android users on version 7.3.0 or newer 

Status | Open •

Description: We are aware of an issue where members report that they are missing Cumulative Stress data in their Oura App. 

November 2025

------------------------------

Issue 2749 | Health Panels Error during Checkout

Affecting | iOS users 

Status | Open •

Description: We are aware of an issue where members report that they experience "an error occurred" after going through the checkout flow for a Health Panels appointment. 

Workaround(s): This can be resolved by signing out and back into the Oura App. 
Follow the steps to sign out and back in: 

December 2025

------------------------------

Issue 2654 | Sleep data is Duplicated

Affecting | iOS users on version 7.2.0 or newer 

Status | Open •

Description: We are aware of an issue where members report that their sleep data appears duplicated (e.g., 8 hours displays as 16 hours).

Wrap-around: Currently no wrap around. We are working on a fix.

November 2025

------------------------------

Issue 2438 | Gaps in Daytime Stress

Affecting | iOS users on version 6.1.0 or newer 

Status | Open •

Description: We are aware of an issue where members are reporting they are seeing consistent gaps in their Daytime Stress graphs. 

October 2025
------------------------------

Issue 2692 | Partial data missing in Oura App timeline

Affecting | Android users on version 6.14.0 or newer 

Status | Open •

Description: We are aware of an issue where members are reporting they are missing data from their timeline view in the Oura App homepage. 
Workaround(s): All data is available when going into Vitals, then selecting corresponding tabs in the Oura App. (Readiness, Sleep, Activity, Stress)

October 2025
------------------------------

Issue 2606 | Daytime Stress no longer tracking in Oura App

Affecting | Android users on version 6.7.0 or newer 

Status | Open •

Description: We are aware of an issue where members are reporting they are no longer seeing Daytime Stress being tracked in their Oura App. 

October 2025

------------------------------

Issue 2451 | Naps being inaccurately detected

Affecting | iOS users on version 6.1.11 or newer 

Status | Open •

Description: We are aware of an issue where members are reporting their ring is incorrectly logging naps. 

October 2025

------------------------------

Issue 2314 | "Something went Wrong Error" when opening Activity Card

Affecting | Android users on version 6.1.9 or newer

Status | Open •

Description: We are aware of an issue where members are reporting that their Oura App is displaying an error when opening an Activity Card.

August 2025

------------------------------

Issue 2126 | AAD 3.0: Workout Suggestion Triggered by Low Activity

Affecting | Android users on version 6.5.0 or newer

Status | Open •

Description: We are aware of an issue where members are reporting that their ring suggest a workout even if no clear or obvious activity occurred. 
 

July 2025

------------------------------

Issue 2477 | VO2 Max - Walking Test Fails 

Affecting | All users on version 6.2.4 or newer

Status | Open •

Description: We are aware of an issue where members report the Walking Test fails and is not saving in the data summary even when all conditions required are being met. 
 

May 2025

------------------------------

Issue 2421 | Inaccurate Activity goal Notification

Affecting | Android users on version 6.2.3 or newer 

Status | Open •

Description: We are aware of an issue where members report they receive a Notification mentions Activity goal has been achieved when it has not yet been.
 

January 2025

------------------------------

Issue 2164 | Meditation sessions taking place before bedtime are included as awake time in the bedtime visual.

Affecting | iOS users on version 6.2.3 or newer

Status | Open •

Description: We are aware of an issue where members report their meditation sessions are being logged as awake time in the sleep hypnogram.
Workaround(s): Use the Edit bedtime feature to remove the incorrect data from the bedtime.
 

May 2025

------------------------------

Issue 2459 | Active Calorie burn lower than expected 

Affecting | iOS users on version 6.2.3 or newer

Status | Open •

Description: We are aware of an issue where members report Active Calorie burn after completing a workout is significantly lower than anticipated. 
Workaround(s): TBD.
 

April 2025

------------------------------

Issue 2419 | Activity Step Count discrepancy 

Affecting | iOS Users on app version 6.2.0 and above

Status | Open •

Description: Inaccurate step counts have been reported, discrepancy between actual physical activity and the data recorded by the Oura app. 

April 2025

------------------------------

Issue 2353 | Symptom radar shows a resting heart rate of 255

Affecting | iOS / Android Users

Status | Open •

Description: We are aware of the issue that causes the Symptom Radar to show an erroneous RHR value of 255bpm and want to assure you that our team is actively working on a solution.

March 2025

------------------------------

Issue 2122 | Unable to edit bedtime due to missing Edit icon

Affecting | iOS users on version 6.0.5 or newer

Status | Open •

Description: We are aware of an issue where members report they are unable to edit their bedtimes due to missing edit icon. 
 

November 2024

In Progress Issues
------------------------------
Issue 2970 | Error may prevent completion of the Menopause Insights survey

Affecting | Android users on version 7.13.1

Status | In Progress •

Description: We are aware of an issue where members may encounter an error when trying to complete the Menopause Insights survery, which prevents the survey from being submitted successfully. 

Workaround(s): Log out of the Oura App, then sign back in. After signing back in, the survey should load and complete normally. 

April 2026

------------------------------

Issue 2585 | Oura Advisor Error Message

Affecting | iOS users on version 6.9.0 or newer

Status | In Progress •

Description: We are aware of an issue where members report when using the Oura Advisor feature the chat does not open, or members receives an error message, "Please try again." 

Workaround: Deleting and reinstalling the app may solve the issue temporarily. 

March 2026
------------------------------

Issue 2761 | Oura App Home and Activity Tab is Crashing/Freezing

Affecting |  Android users on App Version 7.4.1 and newer

Status | In Progress •

Description: We are aware of an issue where members are experiencing the App app takes a lot of time to load, or then when it eventually loads, the App is crashing after clicking the 'add activity' button.

Workaround(s): No current workaround, we are working on a fix. Clearing the cache may be helpful in some cases.

December 2025
------------------------------

Issue 2613 | App Crashing after Pregnancy Insights Launch

Affecting | iOS users on version 6.8.0 or newer

Status | In Progress •

Description: We are aware of an issue where members are reporting that their Oura App is crashing preventing them from opening the app. 
 

August 2025
------------------------------

Issue 2549 | Imported Calories do not contribute to daily Active Calorie Burn goal 

Affecting | iOS users on version 6.3.0 or newer 

Status | In Progress •

Description: We are aware of an issue where members are reporting that their calories burned from imported workouts do not contribute to their Daily Activity goal. 

June 2025

------------------------------

Issue 2274 | Typical period length Incorrect 

Affecting | All users on version 6.2.6 or newer 

Status | In Progress •

Description: We are aware of an issue where members report their typical period length is not being calculated correctly, despite logging all days of their period. 
 

January 2025

------------------------------

Issue 2428 | The Oura App stopped displaying step counts/steps are not updating

Affecting | All users on version 6.2.3 or newer

Status | In Progress •

Description: We are aware of an issue where members report their step count not displaying on the Activity Tab in the Oura App.
Workaround(s): TBD
 

May 2025

------------------------------

Issue 1965 | Cycle Phase shows Unknown

Affecting | iOS users on version 5.3.5 or newer 

Status | In Progress •

Description: We are aware of an issue where members report their Cycle Phase shows unknown, when all conditions are met. 
 

January 2025

Fixed Issues 

------------------------------

Issue 3009 | SpO2 missing in Oura App for Oura Ring 4 users

Affecting | iOS users on Firmware 2.11.4

Status | Fixed •

Description: We are aware of an issue where some Oura Ring 4 users on iOS using firmware 2.11.4 may not see their Blood Oxygen Sensing (SpO2) data in app. 

June 2026
------------------------------

Issue 2850 | Oura App crashing upon app launch and ring sync

Affecting | iOS users on version 7.8.0 or newer

Status | Fixed •

Description: We are aware of an issue where members report their Oura App crashes upon opening the app, or when syncing their ring. 

February 2026
------------------------------

Issue 2878 | Daytime Stress graph displays inaccurate values

Affecting | Android users on version 7.9.0 or newer

Status | Fixed •

Description: We are aware of an issue where members report their Daytime Stress graph displays identical stressed and restored time independently of the selected day. 

Fixed Version | Android 7.10.0

March 2026
------------------------------

Issue 2822 | Cycle Phase shows "Unknown" after changing hormone settings in Women's Health

Affecting | Android users on version 7.6.1 or newer 

Status | Fixed •

Description: We are aware of an issue where members report their Cycle Phase and Fertile Window shows "Unknown" after hormones settings is changed. 

Fixed Version | Android 7.9.0

February 2026
------------------------------

Issue 2791 | Meals not showing in Timeline

Affecting | iOS users on version 7.5.0 or newer 

Status | Fixed •

Description: We are aware of an issue where members report that the their Meal tags are not displaying in the timeline, while still visible when accessed through the Meal tab. 

Fixed Version | iOS 7.6.0

January 2026
------------------------------