At Oura, protecting your personal data is a task we take seriously. Our products are designed to help you to track important aspects of your health like your daily habits, reproductive health, and the quality of your sleep – we understand that data does not get much more personal than this. We may process personal data regarding your use of our products to protect your privacy. This may involve the use of privacy-enhancing technologies and other privacy-protective techniques like aggregation, de-identification, or anonymization. When information is aggregated or anonymized, it is no longer considered personal data.
When we generate data stories about Oura Ring members, this personal data is aggregated or otherwise processed to protect user privacy. For example, we may process insights like average Sleep Score by group, where each group typically contains thousands of users or more. If a group is too small to preserve anonymity, we do not include the group as a statistic.
Read about our commitment to data privacy on The Pulse Blog.
Data Subject Requests
Delete Account
Oura App and Ring Data
More Information
Data Subject Requests
You can find more information about your data subject rights in our Privacy Policy. Data subject requests may address access, deletion, and rectification of your personal information. Please specify the scope of your data subject request in your inquiry; this helps us respond to your request most efficiently.
If you would like to submit a data subject request, please contact dataprotection@ouraring.com.
Delete Account
You can delete your Oura account from within the app:
- Tap the menu
in the upper left corner of the Oura App's home screen
- Select Settings
- Scroll down to and select Delete account and all data
- Select Delete in the confirmation box
- Select Yes, delete my Oura account in the second confirmation box
You can also delete your account through Oura on the Web:
- Log in to Oura on the Web with your account email and password
- Select the profile
icon in the upper-right corner
- Select My Account from the dropdown menu
- Scroll to the bottom and select Delete account
- Enter your email address in the confirmation dialogue box
- Click Delete
This will permanently delete your Oura account and all account data. Any access you have to Oura on the Web, Oura Teams, Health Risk Management, or the Oura API will also be removed.
Note:
- If you choose to cancel your Oura Membership, your data will not automatically be deleted. You can renew your Oura Membership at any time in your membership settings.
- If you choose to delete your Oura account, both your account and data will be permanently deleted, and your Oura Membership will be automatically canceled.
Oura App and Ring Data
Your Oura Ring detects certain physiological metrics, such as heart rate, average body temperature, and movement. Your ring then syncs this data with your Oura App via Bluetooth. All your Oura App data is connected to your Oura account, which you created when first setting up your ring. The Oura App periodically syncs your data with Oura on the Web to ensure your app insights are preserved in case your ring is lost, stolen, or you decide to upgrade. We recommend saving your data under a single Oura account so you can switch rings and devices without ever losing your data.
More Information
You can find more information about how Oura protects your personal data in our Privacy Policy.
Please contact dataprotection@ouraring.com with any questions or feedback about our privacy practices.
