At Oura, protecting your personal data is a task we take seriously. Our products are designed to help you to track important aspects of your health like your daily habits, reproductive health, and the quality of your sleep – we understand that data does not get much more personal than this. We may process personal data regarding your use of our products to protect your privacy. This may involve the use of privacy-enhancing technologies and other privacy-protective techniques like aggregation, de-identification, or anonymization. When information is aggregated or anonymized, it is no longer considered personal data.

When we generate data stories about Oura Ring members, this personal data is aggregated or otherwise processed to protect user privacy. For example, we may process insights like average Sleep Score by group, where each group typically contains thousands of users or more. If a group is too small to preserve anonymity, we do not include the group as a statistic.

Read about our commitment to data privacy on The Pulse Blog.

App Lock
Data Subject Requests
Delete Account
Oura App and Ring Data
More Information

App Lock

App Lock adds an extra layer of privacy to your health data by requiring biometric authentication (such as Face ID or Touch ID) before you can access the Oura App after it’s been in the background. This feature is not turned on by default.

When enabled, you’ll need to authenticate using your device’s biometrics (or your PIN/passcode, if biometrics aren’t available) after the time interval you’ve set.

Your ring and app will continue to sync as usual in the background. App Lock only prevents someone else from viewing your data if they access your phone.

Note: App Lock will only appear if your device has biometric security enabled. Check your device’s security settings first.

All biometric authentication is handled by your device's operating system. Oura never receives or stores your biometric data.

To turn on App Lock:

1. Tap the menu  in the upper-left corner of the Oura App
2. Tap Settings
3. Under Security & Privacy, tap App Lock
4. Toggle Enable App Lock on
   • Under Authenticate to open, choose when you’d like authentication to be required:
   • Immediately (as soon as you switch away from the app)
   • After 10 second
   • After 1 minute
   • After 5 minutes

You can turn off App Lock anytime by returning to the Settings menu and toggling it off.

Data Subject Requests

You can find more information about your data subject rights in our Privacy Policy. Data subject requests may address access, deletion, and rectification of your personal information.

Please use this link to submit a data subject request.

Delete Account

You can delete your Oura account from within the app:

1. Tap the menu in the upper-left corner of the Oura App
2. Select Settings
3. Scroll down to and select Delete account and all data
4. Select Delete in the confirmation box
5. Select Yes, delete my Oura account in the second confirmation box

You can also delete your account through Oura on the Web:

1. Log in to Oura on the Web with your account email
2. Select the profile icon in the upper-right corner
3. Select My Account from the dropdown menu
4. Scroll to the bottom and select Delete account
5. Enter your email address in the confirmation dialogue box
6. Click Delete
7. Log out of Oura on the Web and the Oura App
8. Remove the Oura App from your phone

This will permanently delete your Oura account and all account data. Any access you have to Oura on the Web, Oura Teams, Health Risk Management, or the Oura API will also be removed. When an Oura account is permanently deleted, a reminder message will be sent to the email address of the deleted account.

Note:

• If you choose to cancel your Oura Membership, your data will not automatically be deleted. You can renew your Oura Membership at any time in your membership settings.
• If you choose to delete your Oura account, both your account and data will be permanently deleted, and your Oura Membership will be automatically canceled. 

Oura App and Ring Data

Your Oura Ring detects certain physiological metrics, such as heart rate, average body temperature, and movement. Your ring then syncs this data with your Oura App via Bluetooth. All your Oura App data is connected to your Oura account, which you created when first setting up your ring. The Oura App periodically syncs your data with Oura on the Web to ensure your app insights are preserved in case your ring is lost, stolen, or you decide to upgrade. We recommend saving your data under a single Oura account so you can switch rings and devices without ever losing your data.

More Information

You can find more information about how Oura protects your personal data in our Privacy Policy.

Please contact dataprotection@ouraring.com with any questions or feedback about our privacy practices.