You can use this list to see if an issue affecting your Oura Ring or App is already known. Our team updates this list weekly and will remove fixed issues after six months. The newest issues can be viewed at the top of the page, and more details and/or workarounds can be found below. To find a specific issue, use the search function on your browser.
You can use the statuses below as a reference, and as a shortcut to jump to the case.
Open • the issue is either new or simply a product imperfection.
In Progress • our team is aware of the issue and is actively working on a fix.
Fixed • the issue has been resolved.
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CRITICAL KNOWN ISSUES **See workarounds and more details of each individual issue below** |
Issue 3004 | Logging period does not begin new cycleAffecting | iOS users on version 7.15.1 or newer Status| Open • |
Issue 2585 | Oura Advisor Error MessageAffecting | iOS users on version 6.9.0 or newer Status| In Progress • |
Issue 2970 | Error when submitting the Menopause Insights surveyAffecting | Android users on version 7.13.1 Status| In Progress • |
Open Issues
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Issue 3004 | Logging period does not begin new cycle
Affecting | iOS users on version 7.15.1 or newer
Status | Open •
Description: We are aware of an issue where members report a new cycle is not starting after logging a new period log that is 12-days or more apart from the previous logged entry.
Workaround(s): Following the below steps have resolved the issue for some m:
Could you please delete all periods from (ADD DATES of the logs that are not recognized)
Manually back up your data by following these steps:
Place your ring on the charger
Open the Oura App
Tap the menu icon (☰) in the upper left corner
-Select "Settings"
-Under Account, select "Back up all dataAfter that, please delete and reinstall the Oura App
Finally, add your periods back in chronological order."
June 2026
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Issue 3024 | Live Activity Tracking doesn't appear in latest app version
Affecting | iOS users on version 7.17.0 or newer
Status | Open •
Description: We are aware of an issue where the Oura App may show Workout Heart Rate instead of Live Activity.
June 2026
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Issue 2927 | Heart Rate Data unavailable after recording a workout
Affecting | Android users on version 7.10.0 or newer
Status | Open •
Description: We are aware of an issue where members report their Oura Ring successfully records exercise activities but fails to capture heart rate data.
March 2026
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Issue 2948 | Data collection freeze causing missing data
Affecting | iOS users on version 7.11.0 or newer
Status | Open •
Description: We are aware of an issue where ring data collection can stop temporarily, which may lead to missing sleep, temperature, or activity data in the app.
June 2026
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Issue 2988 | Historical cycle insights may appear as unknown after update
Affecting | Android users on version 7.14.0 or newer
Status | Open •
Description: We are aware of an issue where historical ovulation and cycle phase data may no longer appear after certain Women’s Health questionnaire settings are updated.
May 2026
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Issue 2951 | Oura App language changes automatically after update
Affecting | Members whose Oura App language changed automatically after update (newly released languages)
Status | Open •
Description: We are aware of an issue where, after updating the app to a version that introduces new languages, the Oura App language may automatically switch from English to one of the newly released languages based on your device or app settings. This can be confusing, especially when some features are only available in English.
Workaround(s): You can change the Oura App language back to English or another supported language from the app’s language settings. Step-by-step instructions are also available in Oura App Languages.
April 2026
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Issue 2382 | Active Calories May Appear Higher Than Expected
Affecting | Android users on version 6.1.2 or newer
Status | Open •
Description: We are aware of an issue where some Android members report they see active calorie burn displayed higher than expected in the Oura App when activity data is recorded from multiple sources. In some cases, the same calories may appear to be counted more than once.
April 2026
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Issue 2620 | Weekly Report may be Missing in Oura App
Affecting | Android users on version 7.13.1 or newer
Status | Open •
Description: We are aware of an issue where some Android members report certain Weekly Reports are missing in the Oura App, even though their underlying data is available.
April 2026
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Issue 2404 | Caffeine Reduction feature not working as expected in Oura Labs
Affecting | Android users on version 6.2.2 or newer
Status | Open •
Description: We are aware of an issue where some Android members report they are unable to respond to the consumed caffeine prompts in Oura Labs. In these cases, the selection buttons may not work, members may be unable to add "Caffeine" or "No Caffeine" tags, and the experiment may remain on the home screen unexpectedly.
April 2026
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Issue 2026 | Missing Temperature deviations in Oura App
Affecting | iOS users on version 5.4.2 or newer
Status | Open •
Description: We are aware of an issue where members report the temperature deviation is missing from the Readiness Tab, Cycle insights and trends.
April 2026
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Issue 2181 | Unable to Edit Overlapping Long Sleep Periods
Affecting | iOS users on version 5.4.6 or newer
Status | Open •
Description: We are aware of an issue where members report their long sleep is being recorded twice - multiple periods overlap displaying incorrect results.
March 2026
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Issue 2379 | Recovery Index displays incorrect values
Affecting | iOS users on version 7.8.2 or newer
Status | Open •
Description: We are aware of an issue where members report their Recovery Index is displaying incorrect values.
February 2026
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Issue 2821 | Blank Option in Blood Pressure Study Questionnaire
Affecting | Android users on version 7.7.0 or newer
Status | Open •
Description: We are aware of an issue where members will see a blank option while completing the BP questionnaire. Blank option shouldn't be selected, we recommend selecting only applicable medical condition options listed or none.
February 2026
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Issue 2886 | Persistent missing Blood Oxygen Data
Affecting | iOS users on version 7.9.1 or newer
Status | Open •
Description: We are aware of an issue where Blood Oxygen Sensing data may not appear in the app even when the feature is turned on.
January 2026
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Issue 2714 | Persistent "Waiting for Sleep" Message
Affecting | Android users on version 7.3.0 or newer
Status | Open •
Description: We are aware of an issue where members report that the "Waiting for Sleep" message is stuck on the main screen. All sleep, naps, and activities are detected correctly and are visible int he app on their dedicated screens.
January 2026
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Issue 2759 | Cumulative Stress missing in Oura App
Affecting | Android users on version 7.3.0 or newer
Status | Open •
Description: We are aware of an issue where members report that they are missing Cumulative Stress data in their Oura App.
November 2025
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Issue 2654 | Sleep data is Duplicated
Affecting | iOS users on version 7.2.0 or newer
Status | Open •
Description: We are aware of an issue where members report that their sleep data appears duplicated (e.g., 8 hours displays as 16 hours).
Wrap-around: Currently no wrap around. We are working on a fix.
November 2025
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Issue 2438 | Gaps in Daytime Stress
Affecting | iOS users on version 6.1.0 or newer
Status | Open •
Description: We are aware of an issue where members are reporting they are seeing consistent gaps in their Daytime Stress graphs.
October 2025
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Issue 2692 | Partial data missing in Oura App timeline
Affecting | Android users on version 6.14.0 or newer
Status | Open •
Description: We are aware of an issue where members are reporting they are missing data from their timeline view in the Oura App homepage.
Workaround(s): All data is available when going into Vitals, then selecting corresponding tabs in the Oura App. (Readiness, Sleep, Activity, Stress)
October 2025
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Issue 2606 | Daytime Stress no longer tracking in Oura App
Affecting | Android users on version 6.7.0 or newer
Status | Open •
Description: We are aware of an issue where members are reporting they are no longer seeing Daytime Stress being tracked in their Oura App.
October 2025
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Issue 2451 | Naps being inaccurately detected
Affecting | iOS users on version 6.1.11 or newer
Status | Open •
Description: We are aware of an issue where members are reporting their ring is incorrectly logging naps.
October 2025
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Issue 2126 | AAD 3.0: Workout Suggestion Triggered by Low Activity
Affecting | Android users on version 6.5.0 or newer
Status | Open •
Description: We are aware of an issue where members are reporting that their ring suggest a workout even if no clear or obvious activity occurred.
July 2025
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Issue 2477 | VO2 Max - Walking Test Fails
Affecting | All users on version 6.2.4 or newer
Status | Open •
Description: We are aware of an issue where members report the Walking Test fails and is not saving in the data summary even when all conditions required are being met.
May 2025
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Issue 2421 | Inaccurate Activity goal Notification
Affecting | Android users on version 6.2.3 or newer
Status | Open •
Description: We are aware of an issue where members report they receive a Notification mentions Activity goal has been achieved when it has not yet been.
January 2025
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Issue 2164 | Meditation sessions taking place before bedtime are included as awake time in the bedtime visual.
Affecting | iOS users on version 6.2.3 or newer
Status | Open •
Description: We are aware of an issue where members report their meditation sessions are being logged as awake time in the sleep hypnogram.
Workaround(s): Use the Edit bedtime feature to remove the incorrect data from the bedtime.
May 2025
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Issue 2459 | Active Calorie burn lower than expected
Affecting | iOS users on version 6.2.3 or newer
Status | Open •
Description: We are aware of an issue where members report Active Calorie burn after completing a workout is significantly lower than anticipated.
Workaround(s): TBD.
April 2025
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Issue 2419 | Activity Step Count discrepancy
Affecting | iOS Users on app version 6.2.0 and above
Status | Open •
Description: Inaccurate step counts have been reported, discrepancy between actual physical activity and the data recorded by the Oura app.
April 2025
In Progress Issues
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Issue 2970 | Error may prevent completion of the Menopause Insights survey
Affecting | Android users on version 7.13.1
Status | In Progress •
Description: We are aware of an issue where members may encounter an error when trying to complete the Menopause Insights survery, which prevents the survey from being submitted successfully.
Workaround(s): Log out of the Oura App, then sign back in. After signing back in, the survey should load and complete normally.
April 2026
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Issue 2585 | Oura Advisor Error Message
Affecting | iOS users on version 6.9.0 or newer
Status | In Progress •
Description: We are aware of an issue where members report when using the Oura Advisor feature the chat does not open, or members receives an error message, "Please try again."
Workaround: Deleting and reinstalling the app may solve the issue temporarily.
March 2026
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Issue 2549 | Imported Calories do not contribute to daily Active Calorie Burn goal
Affecting | iOS users on version 6.3.0 or newer
Status | In Progress •
Description: We are aware of an issue where members are reporting that their calories burned from imported workouts do not contribute to their Daily Activity goal.
June 2025
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Issue 1965 | Cycle Phase shows Unknown
Affecting | iOS users on version 5.3.5 or newer
Status | In Progress •
Description: We are aware of an issue where members report their Cycle Phase shows unknown, when all conditions are met.
January 2025
Fixed Issues
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Issue 2985 | Women's Health Hormone settings not saving
Affecting | iOS users on version 7.13.1 or newer
Status | Fixed •
Description: We are aware of an issue where changes to hormone or birth control settings may revert after saving.
June 2026
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Issue 3025 | Missing Sleep Data on Oura Ring 4/Oura Ring 5
Affecting | iOS users on version 7.17.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report missing sleep data on Oura Ring 4 and Oura Ring 5 even though sleep criteria is met.
Workaround(s): Update Oura App to the latest version 7.18.2
- If missing sleep is still occurring after updating to the latest app version:
- Review/Check Location permissions for the Oura App
- Select Settings
- Select Apps
- Select Oura
- Location -> Select Always (or Never)
June 2026
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Issue 3009 | SpO2 missing in Oura App for Oura Ring 4 users
Affecting | iOS users on Firmware 2.11.4
Status | Fixed •
Description: We are aware of an issue where some Oura Ring 4 users on iOS using firmware 2.11.4 may not see their Blood Oxygen Sensing (SpO2) data in app.
June 2026
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Issue 2850 | Oura App crashing upon app launch and ring sync
Affecting | iOS users on version 7.8.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report their Oura App crashes upon opening the app, or when syncing their ring.
February 2026
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Issue 2914 | Meals dropdown options greyed out
Affecting | Android users on version 7.10.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report the Meal type dropdown displays all six options but all choices are greyed out and unresponsive.
March 2026
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Issue 2878 | Daytime Stress graph displays inaccurate values
Affecting | Android users on version 7.9.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report their Daytime Stress graph displays identical stressed and restored time independently of the selected day.
Fixed Version | Android 7.10.0
March 2026
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Issue 2825 | Hormone settings not updating in Women's Health
Affecting | iOS users on version 7.7.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report their Hormone selections revert to the previous settings after updating to app version 7.7.0.
Workaround(s): After selecting new hormone option or None in Women's Health settings:
- Force quit the Oura App
- Reopen the Oura App, new selection will be saved.
February 2026
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Issue 2822 | Cycle Phase shows "Unknown" after changing hormone settings in Women's Health
Affecting | Android users on version 7.6.1 or newer
Status | Fixed •
Description: We are aware of an issue where members report their Cycle Phase and Fertile Window shows "Unknown" after hormones settings is changed.
Fixed Version | Android 7.9.0
February 2026
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Issue 2791 | Meals not showing in Timeline
Affecting | iOS users on version 7.5.0 or newer
Status | Fixed •
Description: We are aware of an issue where members report that the their Meal tags are not displaying in the timeline, while still visible when accessed through the Meal tab.
Fixed Version | iOS 7.6.0
January 2026
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