Why Oura
How It Works
For Business
My Requests
Terms & Conditions
Privacy Policy
Accessibility
Why Oura
How It Works
For Business
Shop
Help Center
Troubleshooting
Troubleshooting
Connectivity · Battery & charging · Known issues · Software & firmware
Ring & Charger
Firmware Updates
Ring Battery Tips
Oura Ring 4 Battery Life
Troubleshoot Charging Issues
Caring for Your Oura Ring
Factory Reset an Oura Ring
Lost Ring
Power Saving Mode
Product Safety & Use
Known Issues
App
Software Updates
Partner Integrations
Troubleshooting Connection Issues
Known Issues
How to Back Up Your Data
Troubleshooting Gaps in Heart Rate Graphs
"Something went wrong" Error
Trouble Receiving Notifications
More questions?
Click here to submit a request.