A factory reset can be helpful if you're transferring your Oura Ring to another user, troubleshooting an issue, or planning to store the ring for a period of time. If you plan to use the ring again after the reset (for example, after troubleshooting), you'll need to pair it to your device again.
Performing a factory reset will erase data stored on the ring itself, but any data synced to your Oura account or Oura on the Web will not be affected.
To perform a factory reset:
- Ensure that you have a stable internet connection
- Place your ring on the charger for a few minutes
- Open the Oura App and wait for the latest sync
- Back up your data:
- Tap on the
menu in the upper-left corner of the home screen
- Select Settings > Back up all data
- Tap on the
- When the backup is complete, take your ring off the charger and place it on a flat surface
- Factory reset your ring
- Go to the My Oura Ring page by tapping on the
icon in the upper-right corner of the home screen
- On iOS, under Tools, tap Factory reset
- On Android, swipe left > under Tools, tap Factory reset
- Go to the My Oura Ring page by tapping on the
- When the factory reset is complete, leave the ring off the charger and keep it on a flat surface without moving it for two minutes. This allows the ring to enter shipping mode or power saving mode if you're storing the ring
- In your device's Bluetooth settings, remove your Oura Ring from the list of connected devices
Once you've completed the ring factory reset, your Oura App will display a "Connect your Oura Ring" message, indicating that the process is complete and your ring is now cleared of all previous data.
To re-sync your personal account data with your ring, tap Continue. To sync your data to a new ring, follow these instructions to set up a replacement ring.
