Your Oura account is used to manage your data across the Oura App, Membership Hub, and Oura on the Web.
The Oura Ring is intended to be connected only to one account at a time. To avoid connectivity issues or missing data, be sure to factory reset your Oura Ring and remove it from your phone's Bluetooth settings when unlinking it from your account, or before attempting to pair the ring to a different account.
Create an Account
Edit App Profile Details
Account Recovery
Troubleshooting Login Issues
More Information
Create an Account
- Download the free Oura App from the App Store (iOS) or the Google Play Store (Android)
- Open the Oura App and tap Start
- If you're new to Oura, enter an email address to use for your Oura account and tap Continue
- This email can differ from the one used to purchase your Oura Ring and will serve as your login across all Oura services, including your membership
- If you're already an Oura member, enter the email associated with your Oura account and follow the login prompts
- If you purchased a prepaid membership with your ring, it will automatically be applied to the first Oura account you create during setup. Once the membership is linked to an account, it cannot be transferred to a different Oura account
- On the next screen, accept the terms and conditions by selecting the first toggle. If you'd like to receive Oura usage tips and special offers in your email, select the second toggle as well
- To set up a new Oura Ring, follow the in-app instructions or see this article for more information
- Once you've completed setting up your Oura Ring, tap Send setup email
- Check your inbox for an account set up email. In the email, select the Set up account button or the verification link to take you to a verification page
- Enter the billing address associated with a payment method you'll use for your Oura Membership
- Some members are not required to enter billing or payment information (for example, members with Lifetime Membership)
- Enter your home address (required for sales tax calculations)
- Select your billing preference (monthly or annual) and then enter a payment method
- You won't be charged until the end of your first complimentary month. If you have a prepaid membership, you won't be charged until the end of your prepaid period
- Review and confirm that the information you've entered is correct, then tap Submit
- Return to the Oura App and tap Continue. If you're using an iPhone, you'll have the option to enable facial or touch recognition for faster sign-in
Once you've returned to the Oura App, your account and membership setup are complete.
Continue on to the next screen in the Oura App to personalize your Oura experience and finish the app setup.
Edit App Profile Details
The Oura App will ask for your height, weight, age, and sex assigned at birth during the onboarding process. To edit these details at any time after that:
- Open the Oura App
- Select the menu
in the upper left corner
- Select My profile
-
Edit Date of birth, Weight, Height, or Sex assigned at birth
- Measurement units (Imperial/metric) can be changed under menu > Settings > Units
Note: If you link your Oura App to a third party app such as Apple Health or Health Connect by Android, your height, weight, age, and sex will be imported from those apps into Oura, and you will not be able to edit them unless you unlink the apps.
Account Recovery
Your Oura account email address can be found in the Oura App > 
If you're unable to access your account using your existing email address, please submit a request to our support team. We'll guide you through the appropriate identity verification steps and next actions according to standard GDPR and CCPA data privacy policies.
You can contact us here.
Troubleshooting Login Issues
Incorrect or Expired Code
Sometimes, you may see an error about an "incorrect" or "expired" code, even if you haven't used it yet. This can happen if another app on your phone automatically opens the login link, causing the code to expire. Try opening the email on a different device and then manually enter the code into the Oura App.
Login Code Not Received
If you didn't receive a login code email, check your spam or junk folder, or search your inbox for a message from support@ouraring.com. If you still can't find it, you can try creating your account with a different email address.
If you have additional questions, reach out to our team for support.
