Select sizes, colors, and styles of the Oura Ring, as well as the Oura Sizing Kit, are available at John Lewis stores across the UK. All Oura Ring sizes and styles, chargers, and sizing kits are available on johnlewis.com.
Can I return or exchange a ring I purchased from John Lewis?
Can I still get a sizing kit?
How long will it take for my ring to ship if I buy it online?
How much is Oura Membership for purchases from John Lewis?
Is there a warranty included with an Oura Ring purchased from John Lewis?
Can I return or exchange a ring I purchased from John Lewis?
Yes. All rings bought can be returned according to John Lewis' return and exchange policy.
If you decide to return your ring for a refund, you must cancel your membership through your membership settings, or you will continue to be charged for your membership plan.
Can I still get a sizing kit?
Sizing kits are available for purchase for £10. We recommend you first purchase an Oura Ring Sizing Kit to determine your size. With the purchase of an Oura Ring Sizing Kit, you'll receive a credit, which can be used towards your Oura Ring purchase at John Lewis.
How long will it take for my ring to ship if I buy it on online?
All Oura Ring purchases are subject to John Lewis' shipping policies, which differ from Oura's. Customers can also purchase online and pick up in-store, depending on availability.
How much is Oura Membership for purchases from John Lewis?
Oura Membership benefits and fees are the same regardless if you buy the ring from the Oura online store or from an authorized retailer. Oura Membership is purchased and managed through Oura, and Oura Membership is only available in countries where Oura can ship its products.
All new members receive one complimentary month of Oura Membership. Afterward, monthly pricing is £5.99 after tax and annual pricing is £69.99 after tax.
Is there a warranty included with an Oura Ring purchased from John Lewis?
Unless otherwise noted, the Oura Ring is covered by our standard limited warranty if you bought it from an authorized retailer. See our Warranty FAQs for more information. Warranty claims must include proof of purchase from the retailer where it was bought. The retailer name, purchase date, receipt number, and item "Oura Ring" must be clearly visible on the receipt.
