Purchases from Best Buy (Canada)

Oura Ring is available at Best Buy and Best Buy Express stores in Canada and from BestBuy.ca.

• Oura Ring 4: Top-selling colors and sizes are available in-store. All sizes, colors, chargers, and sizing kits are available from BestBuy.ca
• Oura Ring Generation 3: All styles and colors, chargers, and sizing kits are available online only

If you bought a sizing kit from BestBuy.ca, you should have automatically received an e-gift card to the email address you used during checkout. If you bought a sizing kit in a Best Buy store, you should have received a gift card (emailed or physical). You can apply this gift card credit to your Oura Ring purchase in a Best Buy store or from BestBuy.ca.

Can I return or exchange a ring I purchased through Best Buy?
How much does the Oura Ring cost?
How does the sizing process work? Can I still get a sizing kit?
How does the sizing experience in Best Buy stores differ from the sizing kit?
How long will it take for my ring to ship?
How much is Oura Membership?
Is there a warranty included with the Oura Ring?

Can I return or exchange a ring I purchased through Best Buy?

Returns, exchanges, and refunds for Oura purchases from a retailer, either in-store or online, must be handled directly with the retailer.

If you decide to return an Oura Ring for a refund, make sure to cancel your membership in the Oura App settings or through the Membership Hub to avoid continued charges for your plan.

See Best Buy's return and exchange policy.

How much does the Oura Ring cost?

Pricing will be aligned with our suggested retail prices reflected from the Oura online store. See BestBuy.ca or visit a Best Buy store for detailed pricing.

How does the sizing process work? Can I still get a sizing kit?

Sizing kits are available for purchase for $10 on BestBuy.ca. The cost of the sizing kit is immediately returned to you as a Best Buy gift card for your next purchase on BestBuy.ca or in Best Buy stores. Sizing kits cannot be returned.

The sizing for Oura Ring 4 is slightly different from Oura Ring Gen3. If you're switching between these different ring generations or uncertain about your size, make sure to use the right Oura Ring Sizing Kit for an accurate fit. The Oura Ring 4 Sizing Kit includes white ring sizers, and the Oura Ring Gen3 Sizing Kit includes black ring sizers.

How does the sizing experience in Best Buy stores differ from the sizing kit?

Certain Best Buy stores will have the Oura Ring 4 for customers to touch and see, a Sizing Tool to find your best fit, and a chance to learn more about features available through the Oura Membership. The in-store sizing experience allows shoppers to try the Oura Ring custom Sizing Tool in person to help determine the best fit.

How long will it take for my ring to ship?

Please refer to Best Buy for shipping options and prices. All purchases through Best Buy are subject to Best Buy's shipping policies, which differ from Oura's.

If your preferred Oura Ring is in stock, you may be able to purchase your ring on BestBuy.ca and pick up your ring at a nearby store. See pickup and shipping options on each item's page on BestBuy.ca. 

How much is Oura Membership?

Oura Membership benefits and fees are the same regardless if you buy the ring from the Oura online store or from an authorized retailer. Oura Membership is purchased and managed through Oura. Membership and its in-app features are only available in countries where Oura ships its products, and must be purchased with a credit card and billing address from one of those countries. For a full list of supported countries, see our Shipping FAQs.

New members receive one included month of Oura Membership. After this complimentary period, membership pricing is as follows:

Oura Membership is tied to your Oura Account, not your physical Oura Ring. If you purchase an additional ring with an existing Oura account, you will not receive another complimentary month of Oura Membership.

If you would like to change the currency for your Oura Membership payments (e.g., from USD to CAD), you will need to cancel your membership and renew it on your next billing date in Membership Hub. You will continue to have the full Oura App experience through the end of your current billing cycle, and all of your data will be in your app once you renew.

Is there a warranty included with the Oura Ring?

Unless otherwise noted, new Oura products purchased from an authorized retailer are covered by our standard limited warranty. Certified refurbished products are covered by a 90-day limited warranty.

To submit a warranty claim, you must provide proof of purchase from the original retailer. The retailer name, purchase date, receipt number, and the item name (Oura Ring) must be clearly visible on the receipt.

For additional protection options for Best Buy ring purchases, refer to BestBuy.ca or visit a Best Buy store.