Oura Ring 4 is now on Costco.com in the US with an exclusive offer for Costco members. Oura Ring 4 Black, Silver, and Gold are available, and all purchases include an additional charger at no extra cost.
Can I return or exchange a ring I purchased from Costco.com?
How does the sizing process work? Can I still get a sizing kit?
How long will it take for my ring to ship?
How much is Oura Membership?
Is there a warranty included with the Oura Ring purchase?
Can I return or exchange a ring I purchased from Costco.com?
Returns, exchanges, and refunds for Oura purchases from a retailer, either in-store or online, must be handled directly with the retailer.
If you decide to return an Oura Ring for a refund, make sure to cancel your membership in the Oura App settings or through the Membership Hub to avoid continued charges for your plan.
See Costco's return and exchange policy.
How does the sizing process work? Can I still get a sizing kit?
Sizing kits are available for $10. When you purchase an Oura Ring 4 Sizing Kit at Costco, you'll receive a $10 Costco Shop Card in 4-6 weeks. We recommend you first purchase an Oura Ring Sizing Kit to determine your size.
How long will it take for my ring to ship?
All Oura Ring purchases are subject to Costco's shipping policies, which differ from Oura's.
How much is Oura Membership?
Oura Membership benefits and fees are the same regardless if you buy the ring from the Oura online store or from an authorized retailer. Oura Membership is purchased and managed through Oura. Membership and its in-app features are only available in countries where Oura ships its products, and must be purchased with a credit card and billing address from one of those countries. For a full list of supported countries, see our Shipping FAQs.
New members receive one included month of Oura Membership. After this complimentary period, membership pricing is $5.99 before tax monthly or $69.99 before tax annually.
Oura Membership is tied to your Oura Account, not your physical Oura Ring. If you purchase an additional ring with an existing Oura account, you will not receive another complimentary month of Oura Membership.
Is there a warranty included with the Oura Ring purchase?
Unless otherwise noted, new Oura products purchased from an authorized retailer are covered by our standard limited warranty. Certified refurbished products are covered by a 90-day limited warranty.
To submit a warranty claim, you must provide proof of purchase from the original retailer. The retailer name, purchase date, receipt number, and the item name (Oura Ring) must be clearly visible on the receipt.
Currently, only rings purchased from the Oura online store are eligible for the Extend Protection Plan.
