Oura collects all legally required taxes based on location of purchase. Please note: If you live outside of the United States, the European Union, or Canada, you may be required to pay your country’s additional taxes or import fees.
Certain tax rates may apply to your purchase, according to region:
United States
European Union
United Kingdom
Canada
Australia and New Zealand
Rest of the World
More Information
US
Orders in the United States are subject to sales tax according to state. Sales taxes are not collected for:
- Delaware
- Montana
- New Hampshire
- Oregon
Please consult your local state tax board for exact rates.
EU
Goods and services bought and sold within the European Union are subject to Value Added Tax (VAT), which varies according to country, but is currently set by European law at a minimum of 15%.
Please refer to the European Commission’s website for more information on VAT.
UK (excluding Northern Ireland)
Post-Brexit, shipments to the United Kingdom (except for Northern Ireland) are subject to a 20% VAT plus customs fees, upon delivery to your country. These charges are not reflected in your purchase at checkout, but will be applied by the carrier before your delivery will be released by customs.
Please refer to the gov.uk website for more information about tax and customs on goods sent from abroad.
Canada
Orders shipped to Canada are subject to a Goods and Services Tax (GST) or Harmonized Sales Tax (HST). This tax ranges from 5-15% according to the province. Some provinces may also apply Provincial Sales Tax (PST), either in addition to or in conjunction with GST/HST. These taxes will be reflected in your purchase at checkout.
Please see the Government of Canada’s website for more information about GST/HST rates. For current provincial sales tax rates, please refer to your province's tax website.
Australia and New Zealand
Oura collects Goods and Services Taxes (GST) on all orders to Australia and New Zealand with a total value under 1,000 AUD/NZD (including shipping). These taxes are included in your final price at checkout.
The GST rate for orders to Australia is 10%. For more information, see the Australian Taxation Office website.
The GST rate for orders to New Zealand is 15%. For more information, see the New Zealand Government website.
Rest of the World
International shipments are subject to duties and taxes as determined by customs in the destination country. Orders to countries outside of the EU, US, or Canada are treated as Delivered at Place (DAP): the final cost of your order covers carriage to the named place, except for costs related to import clearance. Check your local government or tax commission’s website for more information on applicable, additional charges.
Also note that, depending on your location, the shipment carrier can apply additional fees such as advanced payment, handling fees, or brokerage fees—all of which are outside of Oura’s control. We recommend that you reach out to the local carrier office for more information on these charges.
Replacement orders should not be charged any customs duties. However, this also falls outside of Oura’s control, and therefore some countries may still impose fees on replacements. If you’re charged with customs duties for an exchange or warranty, please pay the invoice and contact our team with receipt of your payment. We will issue a refund.
You can contact our support team here.
More Information
More information on regional taxes and fees can be found at these sites:
