Make Changes to Your Oura Ring Order

You can make changes to an existing order. To do so, please contact our support team as soon as you can.

Thank you in advance for your patience as our team works to update your order as requested.

Canceling Your Order

If you’d like to cancel your ring order, please contact our support team.

Updating Your Order

If you’d like to update the color, size, or style of your ring, please contact our support team. Changes to your Oura Ring order must be made before you update your ring size at

If your ring has already shipped and you’d still like to make changes to your ring color, size, or style, you’ll need to wait until your ring arrives and then submit a request to start an exchange. You can start the exchange process by contacting our support team.

Updating Address Details for an Order That Has Shipped

To change the shipping address for an order that has already shipped, please contact the carrier found in your shipping confirmation email. The name of the carrier will be listed below your order number next to your tracking number.

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