How Do I Start a Return?
You may return your fully functional and undamaged Oura product for any reason within 30 days of receipt of your original order for a full refund or exchange. Shipping and handling charges are not refundable.
To start a return, please follow the steps below.
1. Please submit a return request here to obtain a Return Merchandise Authorization (RMA) number and return address.
2. Carefully package your ring with all of the accessories included in your original order. We recommend using the original packaging, if possible.
3. Mark the RMA number clearly on the original packaging and on the outside of the return package.
4. Ship the package to the address provided by Oura.