Payment Issues

If you're having difficulty completing your order, please try the following.

1. Ensure you're not using a debit card

We only accept credit cards and PayPal.

2. Check your payment details

Please check that the payment details you've entered are correct. Ensure the billing address you've provided is the address associated with your credit card.

3. Try another credit card

If possible, try another card.

4. Pay using PayPal

Use a PayPal account as an alternative to a credit card.

5. Send us a message

If you're having trouble ordering the ring and you've tried the solutions suggested in this article, please submit a ticket here.

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