Missing Order Confirmation Email

After completing your order, you should receive a confirmation email from Oura. Confirmation emails are sent to the email address provided in the original order.

If you haven't received a confirmation email, please follow the steps below.

  1. Wait for a few minutes and refresh your inbox. 
  2. Check your spam folder.
  3. Search for an order confirmation using your email's search function.

If you still can't locate your confirmation email, please submit a ticket here. 

When submitting a ticket, please include the name, email address, and shipping address used on the original order.

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