In the US, flexible spending accounts (FSA) and health savings accounts (HSA) are programs that allow you to set aside money (before taxes) for eligible healthcare expenses. Oura Ring and Oura Membership are eligible for reimbursement with an FSA or HSA.
Making a Purchase
How do I reimburse a purchase with FSA or HSA funds?
What if I have problems using my FSA or HSA card?
What can I purchase with an FSA or HSA card?
How do I purchase with an FSA or HSA card?
What if I have problems using my FSA or HSA card?
What if I don’t have enough funds?
How do I reimburse a purchase with FSA or HSA funds?
Can I gift an Oura Ring purchased with FSA or HSA funds?
Return, Exchange, or Cancel Order
More Information
Making a Purchase
How do I reimburse a purchase with FSA or HSA funds?
Oura Ring purchases made in 2023 or later are eligible for reimbursement.
Check with your FSA or HSA provider to ensure your purchase meets their requirements. Sometimes, your FSA or HSA provider will require a letter of medical necessity before approving a reimbursement request.
You can submit your Oura Ring confirmation email to your FSA or HSA provider as proof of purchase. If you are using FSA funds, your Oura Ring purchase must be made during your FSA plan year in order to be eligible for reimbursement. Some FSA providers may provide a grace period that extends beyond the plan year. Follow the below instructions for purchases from the Oura online store.
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Find your Oura Ring order confirmation. You may have received an email from orders@ouraring.com (subject line: Your order is being processed) or support@sikahealth.com (subject line: Your Sika FSA/HSA payment to Oura). If you can't locate your order confirmation, contact our Member Care team.
- File a claim. Go to your FSA or HSA provider's website to fill out a claim form. Upload your order confirmation from Oura as proof of purchase. You can get reimbursed for your Oura Ring, including shipping and taxes, Oura Membership, and chargers
- Submit your claim. Submit your claim and all supporting documentation directly with your FSA or HSA provider
- If you need additional support filing a claim or have questions on eligible expenses, please contact your FSA or HSA provider
You can contact our Member Care Team here.
What if I have problems using my FSA or HSA card?
If you have any issues using your FSA or HSA card at checkout, you can complete your purchase with a regular credit card and then submit a claim with proof of purchase to your FSA or HSA provider for reimbursement.
What can I purchase with a FSA or HSA card?
If your FSA or HSA is affiliated with a major card network, we can accept FSA or HSA cards on the Oura online store for the following:
- Oura Ring
- Extra chargers
- Shipping, including expedited shipping
- Taxes
We cannot accept FSA or HSA cards for memberships or extended warranty plans at this time. You can submit your membership invoices for reimbursement from your provider.
You can purchase additional chargers directly from the Oura online store.
How do I purchase with an FSA or HSA card?
You can place an order online using your FSA or HSA card, just as you would with any other credit card.
Select the Sika option when selecting a payment method during the checkout process.
Once you select Continue with Sika, a review order window will display:
- A subtotal for items that you can purchase with your FSA or HSA card
- A subtotal for items that aren't eligible for FSA or HSA payment. You’ll need to use a different credit or debit card to purchase these items
Once you add an FSA or HSA card and a different credit or debit card, select Complete Purchase.
Sika will send a confirmation email after you complete your purchase. A confirmation email from support@sikahealth.com will be sent to the email address provided in the original order.
What if I don’t have enough funds?
Depending on your card issuer, you may be able to complete your transaction by paying in part with your FSA or HSA card.
If your issuer allows partial authorization, your FSA/HSA subtotal will be automatically adjusted to the remaining balance on your FSA or HSA card. You can then use a different credit or debit card to pay for the remaining expenses and complete your purchase. Oura gift cards cannot be used for split payments with FSA/HSA purchases.
Please note that if you use two different cards for payment, you can't manually select how much you pay with each card.
If your issuer doesn't allow partial authorization, you can complete your purchase with another credit or debit card and submit the Sika receipt to your FSA or HSA provider for reimbursement on eligible items.
Can I gift an Oura Ring purchased with FSA or HSA funds?
Under US federal law, FSA or HSA funds can only be used to purchase products for the account holder or their eligible dependents.
Return, Exchange, or Cancel Order
To return an Oura Ring purchased with FSA or HSA for a refund or exchange, or to cancel an order that has not yet shipped, please contact us for assistance.
You can contact our Member Care Team here.
Return for refund
If we're able to approve your return via our Return Policy, once we receive your Oura Ring following the guidelines outlined in this article, we/Sika will transfer any payment amount already received back to your FSA or HSA card within 10 business days.
Cancel an order
Orders typically ship within 1-3 days of purchase. If your order has already shipped, you'll need to wait until your ring or sizing kit arrives, then follow the same return process.
If your order has not yet shipped, our team will be able to cancel the transaction and refund any payment. The refund to your FSA or HSA card will follow the same process detailed in the section above as well.
